MaintenanceEdge

Critical Alarm

Generates new work orders based on notifications from any intelligent building device.

Critical Alarm connects and enables data exchange between  MaintenanceEdge  Work Order and intelligent building devices.  This module receives notifications, evaluates the content, removes duplicates and nuisance alarms and automates the process of generating work orders based on the alarm condition.  Alarm notification responses are verified by the system, routed appropriately and escalated when necessary.

Benefits

Features

  • Automatically generates work orders for building alarms
  • Documents all incoming alarms configured in the system
  • Provides "intelligent filtering" to identify and reduce erroneous and nuisance alarms
  • Automatically escalates alarms not yet reviewed
  • Supports any intelligent device with email notification capability

Client Success

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A Message from Tom Knox, CEO

Driving to the Apple store at the Walt Whitman Mall in Huntington, NY, I drove past an AT&T store which had no line and very few ...

Published 7/30/10Read More →

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St. Peter’s Health Care Improves Services with MaintenanceEdge

Driving to the Apple store at the Walt Whitman Mall in Huntington, NY, I drove past an AT&T store which had no line and very few ...

Published 7/12/10Read More →