A Message from Tom Knox, CEO
Driving to the Apple store at the Walt Whitman Mall in Huntington, NY, I drove past an AT&T store which had no line and very few ...
Published 7/30/10Read More →
Work Order
Online work management tool that streamlines your work order process, including request generation, completion status tracking, & reporting.
The powerful Work Order tool is the centerpiece of the MaintenanceEdge suite. This module enables you to receive work requests, manage scheduled maintenance for techs or vendors, and provides quick access to all your data via built-in performance reports. Programmable logic allows you to automate the approval and assignment of work requests, recording each labor and purchase transaction. Technicians receive and complete their assignments online in real time.
Benefits
- Simplicity - No software to install, maintain or upgrade
- Convenience - Access your work order data anytime, anywhere, and from any computer via the web
- Productivity - Improve efficiency by reducing data entry and phone calls for work requests
- Reporting - Quickly generate simple and detailed reports on work order status, costs, and more
- Customer Satisfaction - Enhance customer service through automated communication and feedback
Features
- Enables requesters to submit and track the status of work requests online
- Automatically notifies requesters of updates via e-mail
- Automates daily, weekly, monthly, quarterly, and annual reports
- Allows technicians to receive and complete work online
- Associates budget codes, projects, and equipment with work orders
- Includes interactive calendar for resource scheduling
- Automatically routes work requests based on your specific business processes
Client Success
St. Peter’s Health Care Improves Services with MaintenanceEdge
Driving to the Apple store at the Walt Whitman Mall in Huntington, NY, I drove past an AT&T store which had no line and very few ...
Published 7/12/10Read More →
