What does DUDESTRONG mean? It means above all, we are a family. It means we actively make the decision to pour our hearts into the work that we do, every single day. It means that good isn’t good enough, we strive for greatness. It means together we can truly make a positive impact on the world we live in.

The Dude is all in when it comes to the fight against cancer. Someone we hold very close to our hearts is battling this disease, so we're taking a stand not only for them, but for everyone who is affected by cancer. This past Friday, May 3rd, was the West Chatham Relay for Life event in Siler City, NC. Dude Solutions was out in full DUDESTRONG force!

As a result of our DUDESTRONG softball team, Relay for Life team, and other efforts we raised a total of $2,463 in our fight against cancer. A huge THANK YOU to the Dude Family for doing an amazing job!

“The bond that links your true family is not one of blood, but of respect and joy in each other's life. Rarely do members of one family grow up under the same roof”. – Richard Bach

Some of the Dude Family at The Relay for Life, May 3rd.

DUDESTRONG!

Here is their story:

Before MaintenanceEdge, we had a very antiquated system that was essentially an Excel spreadsheet tied with a general email address. The problems we ran into most were tracking the status of a work order during its life span, and communicating progress with the requestor— and those are some pretty big problems. We were looking for a system that would solve the problems we had and help us get a preventive maintenance program in place. MaintenanceEdge had everything we were looking for, and the implementation was simple. Once I started entering information into the system, it went very quickly. I took my time planning what and how to enter everything that is in our system today. Being specific and organized on my part helped decrease the overall learning curve for the rest of my staff.

The biggest improvement I noticed right away was with the maintenance staff. With FacilityDude, it is so much easier for them to prioritize their days. They don’t have to sift through their work order bank every morning and try to decide for themselves what needs to be done first. We have attached goals with each priority level in MaintenanceEdge. If the work order is medium priority, it needs to be completed within three days, if it is high priority, they have one day, and an emergency work order has to be completed within four hours. Since I assign the work orders out, I can determine if the priority level is accurate with the request. By having goals, nothing is constantly getting pushed to the bottom of the list and eventually forgotten about.

The communication issue we had was a big deal for us. For example, if we had to order parts, needed more information, or were waiting for approval, a work order could sit open for as long as a month and a half. There was no way to tell the requestor what was going on, they weren’t informed on what was happening unless the technician remembered to mention it to them. It was frustrating for both the staff and the maintenance technicians. Now when someone submits a work order, they can go in and check the status of their request any time they would like. I think all staff members appreciate being in the loop as to what is going on around them.

Another major bonus is that member satisfaction has absolutely improved since having MaintenanceEdge. If a member stops at the front desk to voice a concern, they can see that it is being addressed right away, and depending on the priority, it will be fixed within a couple of days. This shows our members that they are being heard and that we care about what they have to say.

The ways we can utilize the data we get from FacilityDude are limitless. YMCA Property Committees and Board of Directors want to know how many new work orders were opened in a month, how many we completed, and the average number of days they were open. The reporting feature is so easy to use and it allows us to give the committee and the board everything they need in one simple, yet detailed report.

MaintenanceEdge enables us to better manage our assets by providing a centralized location to track and document what is going on with each individual piece of equipment. We are up to almost two years of data on our equipment and machines. We will be purchasing new equipment soon and when the time comes to decide whether or not to replace a machine; I can pull every work order associated with it. The information from the system that I provide allows the board to make educated decisions as far as which piece of equipment to replace. We might have a piece of equipment that is 10 years old, and one that is 7 years old, but if the newer piece has had ten times as many work orders as the older one, we might decide to get rid of the newer piece. We will be using this system with our boilers, chillers, and rooftop units in the future. Another big benefit of being able to track and document our work in MaintenanceEdge is reducing liability exposure. Not only are we able to better maintain our equipment to reduce risk but we have documentation if an incident were to occur. MaintenanceEdge helps us keep our members safe and protect the investment we’ve made in our facilities to keep them up to date.

I would tell another Y that is on the fence of purchasing FacilityDude that their Property Committee and their Board of Directors will really appreciate the system and love the data they can pull out of it. The communication features will boost employee morale and make the staff much happier. The system automatically communicates the status of the work orders back to who requested it, so it saves the technician’s time and keeps the requestors happy because they know what is going on. With everything MaintenanceEdge has given us, I’d say it was the right purchase.

Click the link below to download the .pdf.

Here is their story:

What challenges were you facing?

We had two separate work order systems previously. The four public schools had their own ticketing system and the remaining town buildings utilized a program that was server-based. When a work order was submitted, it would come to me and I had to enter everything into the system and process it. I’d have to estimate how long to complete the work, gauge how high of a priority it was, and assign it to a maintenance specialist. Then, I’d print out the work orders and give the maintainers their batch—either in their mailbox, hand it to them, or send it to the location they were working out of. Most of the maintainers would stick their batch of work orders in the front seat of their truck and invariably requests would get lost. It was a nightmare! In addition to that, I was the only one who would use the system and so when I was out of the office, everything came to a halt; nothing was processed.

What made you choose FacilityDude?

The automatic notification feature was instrumental in our decision. When you put a work order in, the maintenance specialists are automatically updated via text message and email. This has been a huge improvement for us. I know they’re seeing the work right away, wherever they are. The automatic routing was a selling point, too and it saves a lot of time for me. All the electrical work goes to our electrician, the plumbing work goes to our plumber, and so on; and I don’t have to be involved in that step of the process. We also appreciated the fact that the system is web-based, so it can be accessed from anywhere, anytime.

How was implementation?

I did not find it difficult at all. We were able to get the system set up the way we wanted it because it’s flexible and user-friendly. The support is excellent! I love the chat option for help. The client service advisors always have the answers I need. If we can’t figure it out over chat, they give me a call. I’ve never had a time when they couldn’t answer my question. We trained office staff at each location as requestors and have received the same feedback from every single one of them: “This is so much easier than the last program! This is a breeze!”

How has MaintenanceEdge helped you save time or resources?

MaintenanceEdge has cut my work order administrative work almost in half. Requestors put in their own work orders, work is automatically routed to the correct person and the maintenance staff gets automatic updates about what’s assigned to them. Now instead of entering all that information myself, I oversee the system and check for minor things which need to be fixed.

Another way MaintenanceEdge has saved time is the auto generated and distributed reports. In our old system, I was the only one who could generate reports. Requestors could see a list of work orders they put in, but no other details were visible to them. If the office staff was having a meeting, they wanted an update on their work orders and so I had to go in and print reports for each location. Now, users at each location can see information about their requests and print a report on the statuses, which gives them more control over getting the information when they need it.

What else has MaintenanceEdge helped you with?

This list is long! First of all, nothing falls through the cracks. Before, there was too much opportunity for requests to get lost or miscommunicated. Now with the immediate notifications, we have a better grasp of what’s going on. The maintainers have all their assignments at their fingertips. They can be at any of our buildings and check their phone or email and see what needs to be done.

Also, we’re all in the same system now, which means we can all see the same information. We don’t have office staff trying to keep track of their submitted work orders in their own Excel file and we’re not trying to manage double-data entry between two different systems. We’ve set up reports to generate every Monday morning and automatically be emailed to a main requestor at each location as well as the building principal/director. The report shows the work orders for that location and the status on each. This lets those individuals stay updated and if they have a question, they can call me and we’ll figure it out. For instance, if they think a work order has been closed out too soon, we can check that information. This keeps everyone in the same loop.

As I “play” with the system to become more knowledgeable, I keep finding new ways to make our days a little easier. For example, the custodians have a meeting the first Tuesday of every month. They tend to forget it, so they like me to text them on that day and remind them. That takes time! It dawned on me to make a PM for this. I set up a schedule for the meeting for the first Tuesday of each month, and now they all get an automatic text update that day about the meeting. That’s one less thing for me to have to remember to do. Little things like this keep taking more items from my daily work order “to do” list, allowing me more general work time. The workload is being lifted from my shoulders and put into the system and that is wonderful! Now, I can focus on more important tasks that will better help my department.

What would you tell someone about MaintenanceEdge?

It is a blessing! We use every feature we can in MaintenanceEdge and it’s really helped our department. This  system has brought us even more into the electronic age, where the rest of the worlds workforce is. It was a very smart decision to go with MaintenanceEdge from FacilityDude.

Click the link below to download the .pdf.

Here is their story:

Our paper system at NorthCrest Medical Center had its challenges. It did not allow us to track and report on our maintenance activities. We did not have the ability to prioritize work or see the department’s work from a high level, such as technician workload capacity. What we had were books with previous work orders and information, but it was cumbersome to locate information and we were not tracking costs. We had no way to analyze data. We needed a system with tracking and reporting capabilities. FacilityDude’s MaintenanceEdge fit these criteria.

Since we were coming from paper, and to aid in staff adoption, internally we created an implementation plan that would ensure a smooth transition and staff adoption. Our goal was to roll out MaintenanceEdge for reactive and preventive maintenance at the beginning of our fiscal year in July. To allow the staff time to learn the system at their convenience, we decided internally to start putting work orders into the system in May. After we got comfortable with how to input work orders, in June we started setting up PM schedules and using Work Order™ along with Planned Maintenance™. FacilityDude’s client services team looked things over and helped us ensure that everything was set up correctly. This allowed us to get a real understanding of how day-to-day operations would work before we fully deployed the system to the department. When our fiscal year started, we were comfortable with the system and began using it exclusively. The staff has done a good job adapting to MaintenanceEdge because it’s user friendly. The on-going training and support is very helpful.

Another reason implementation went well was because I explained to the technicians why we had to switch to a CMMS. One of the main focuses was conveying we needed to make this change and they are part of the team that will improve the department’s processes and our efficiency. Initially, all the technicians were responsible for was taking the paper work order from MaintenanceEdge that are prioritized and placed in their individual mailboxes, completing the work and writing on the paper what they did and what materials were used. The completed work order is put in the “completed” box to be closed out. Technicians check their mailbox multiple times a day and any immediate needs are dispatched over the radio and paperwork is done afterwards.

Later on in the implementation plan, technicians will be more involved with actually updating their work in the system. For now there are three people including myself who manage the work orders in the system. Eventually technicians will be inputting work and I will just periodically double-check work orders have been imputed properly.

MaintenanceEdge streamlined the request process and improved communication throughout the facility. Staff was used to stopping technicians in the hallway and making a request. But now, the request has to be made through the department, which took some adjustment. Technicians can’t do anything without a work order unless it is an emergency.

Having the system makes me feel more in control. I no longer have to go through papers to see what technicians are working on. First thing every morning I go into the system, look at the work in progress, and see the priority work. If I need to redirect technicians, I can. That was impossible to do with the paper system. There was no way to maneuver everything that was going on. I really like having that visibility into the department’s work now.

MaintenanceEdge has improved our PM work. The PM schedules have made handling that work and documentation easier. Previously we knew there were some things we weren’t documenting. For regulatory reasons, this is a great system. We can pull something up, print it, and show them what we have done rather than tell them what we did because if you didn’t document it, you didn’t do it. I like that part of the system. When The Joint Commission comes in and they see we have a PM program and can provide documentation, we anticipate they are going to be satisfied and move elsewhere.

One of the main improvements has been the ability to track labor hours and projects. We recently sold a medical office suite and we had completed a major remodeling project before it was sold. By tracking the project in the system, we can run reports that provide a summary of the work to take to our CFO. The three major project costs were plumbing, electrical and construction and the reports can drill down and show everything we spent. Having the ability to track projects and know exactly what they cost for both labor and materials is very valuable.

The data is searchable multiple ways; we just go in and select what we want to see. It’s pretty easy. When we needed to run a report containing the work orders in a fiscal year, it took longer to print the report than to create it. It’s not many clicks at all. We can do it very quickly. We plan to run a report on a regular basis that shows how many hours and how much money we spent at each department in the hospital and then all the outside buildings. That will help build the case if we need more help. If data shows we are 80-90% productive and have 150 work orders in progress, then we have justification for more staff. When you present to a financial person, they are interested in the numbers.

We are very pleased we implemented MaintenanceEdge. We are more efficient now and know what projects cost and can access documentation when we need it. It really opened everyone’s eyes and helped administrators understand where we spend time and money. Budget planning will be easier because we can anticipate what future budgets and costs will be based on the data. We are getting a good value for what we have purchased. MaintenanceEdge is a great value and provides us with exactly what we need.

Tracking projects in MaintenanceEdge allows NorthCrest Medical Center to know the total cost for both time and materials.

Click the link below to download the .pdf.

“MSL is a widely-recognized expert in counseling healthcare facilities on a variety of topics, including Environment of Care™ and Life Safety Code® standards. Their expertise will help FacilityDude refine our healthcare market offerings as well as develop new industry best practices,” says Brian Bell, vice president of strategy for FacilityDude.

MSL managing director Steve Spaanbroek says the partnership with FacilityDude complements the consulting services they provide.

“Our clients often need a way to better track and document compliance issues,” says Spaanbroek. “FacilityDude’s software solutions meet this need for our clients and allow them to focus on maintaining a safe environment instead of managing paperwork.”

About FacilityDude:
FacilityDude is a leading provider of online tools designed exclusively for the unique needs of facility professionals. Backed by its Legendary Service Program, FacilityDude’s broad suite of web applications is revolutionizing the business of managing facilities. FacilityDude's online tools for facility management offer easy-to-use, affordable solutions that help healthcare facilities maintain a safe environment for patients, visitors and staff.

About MSL Healthcare Consulting:
Founded in 2008 by Susan McLaughlin and Steve Spaanbroek, MSL Healthcare Consulting provides a broad range of services to healthcare organizations across the nation. MSL Healthcare Consulting exists to help their parnter organizations continuously improve their physical environments. Bringing together unrivaled experience and talent in the Healthcare Consulting field, MSL Healthcare Consulting, Inc. has opened a new chapter in environment of care, facilities management, life safety, and emergency management consulting.

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Contact:
Amy Myers
Market Manager
FacilityDude
919.674.8541
amy@facilitydude.com

Here is their story:

I was a previous SchoolDude user in my old position at a university, and when I came to PlayhouseSquare I saw they were using a system of paper and Excel to keep track of the maintenance department’s work. FacilityDude’s MaintenanceEdge was the obvious choice for a work order system because of the positive experience I had with SchoolDude. After we decided to purchase, the implementation was simple and we were up and running almost instantly. MaintenanceEdge is very user friendly and I made sure to be thorough with training. The support is somethingI utilize a lot; it is so easy to pick up the phone and call if I have a question or need training. It’s great!

Maintenance Edge is part of everything we do and now I can see where we’re allocating our time. The labor hour division among crafts is a time management feedback tool. This tells me where our finite number of man-hours (regular hours) are being allocated. If we are taking too long to respond to repair work orders it will usually show up in a month when we’ve had an excessive amount of events and man-hours were absorbed by event support vs. plumbing, lighting, etc. This provides the documentation we need and informs the budgeting process to ensure adequate staff levels are maintained. It also helps me better understand what skill sets or specialties I need to staff for. Being able to track and quantify work is so important for a maintenance department, all of the information we have collected with MaintenanceEdge helps us better understand and justify our staff and budget needs.

I utilize the project feature in MaintenanceEdge a great deal. We recently had a seat restoration project for one of our ten theatres. There were 1,000 seats that had to be removed from the theatre to be painted, reupholstered, and renovated. With MaintenanceEdge, each different phase of the project had its ownassociated work orders, so the project stayed very organized. In comparison to previous projects, this one had less conflict and fewer delays in the schedule because the lines of communication were open. Having a central location where all of the information about the project could be found was beneficial for everyone involved. Since we have everything from the project documented, we know what the various phases were and the costs associated. In the event we do another theatre, all that information is going to come in handy.
It paints a picture how a process or project will look going forward.

People need to know how important it is to have a system that reinforces communication, time management and problem solving. I can’t emphasize enough the accountability we have achieved, which has resulted in an increase in productivity. Early in implementation and even now, a maintenance or housekeeping discussion is not complete without, “I’ll write a work order…” and “We can track this in MaintenanceEdge…” As a result, house managers have provided a great deal of positive feedback concerning the response time to work requests, and the overall cleanliness of the facility. All maintenance departments need a system like this, and I recommend FacilityDude.

The chart above shows the percentage break down of labor hours spent on each craft for PlayhouseSquare in 2012. (Total of 1,963 hours)

To download a .pdf of the case study, please click the link below.

Wouldn’t it be great if healthcare facility managers could have electronic health records for their facility’s equipment? Imagine the possibilities of being able to see everything that happened to a piece of equipment all in one place. All the reactive and preventive maintenance, including when it was done, all in one place.

A detailed equipment history would enable you to make more informed decisions. You would be able to better predict when a piece of equipment is getting close to the end of its life. If the reactive maintenance work is more frequent than it was previously, the work order history documentation could be used to advocate for a replacement before a failure occurs.

The equipment history could also come in handy during the next regulatory review or if you ever needed to prove that equipment was properly maintained. If all the maintenance is tracked in one place, and easily accessible, you could provide proof and documentation that maintenance was performed.

Fortunately, an EHR for facility equipment is available. FacilityDude’s MaintenanceEdge has the ability to track and provide equipment history reports. Simply select the piece of equipment, then view the work order history and voila! The entire history is at your fingertips in less than one minute. Now that’s easy record keeping!

What challenges were you facing with your previous system?

Before, we had no system. I kept everything in a giant spreadsheet. It was unorganized and made doing my monthly reports difficult and time-consuming. It was hard to keep track of everything we had going on because all the information wasn’t stored in one place.

Why did you choose FacilityDude?

We saw a demonstration of MaintenanceEdge and loved it. It fit our needs really well and is so simple to use. We also liked that you can log in to the system from anywhere. If I’m at home and think I’ve forgotten something, I can now log in and check. Being on the Internet makes it convenient to access so there’s no worrying about trying to remote in to our workplace computer system.

What is the most important thing for you to get out of the system?

Our main goal is to have more accountability. We want to be able to know where everyone is and what they’re doing. We also needed to have all of our data in a central location to keep better records. Now, everything is in one searchable place for us so it’s simple and quick to find information. My boss will call and ask “when was the last time we did work on this road?” and I can go in and with a couple clicks, tell him right away.

How was the process of getting implemented?

It was easy for us to get set up. We bought MaintenanceEdge and by the end of the next month we were able to start using it. Getting the equipment in was fairly easy, and client services helped me whenever I needed them. I love the customer service team! Anytime I have a problem I email and they are an instant help. I’ve been extremely happy with the level of support they’ve given me.

How is the reporting?

The reports are very easy to do. We have nine districts and I need to do a monthly report for each district about what we did in their area. I also have to do an overall monthly report to the Parish about everything we’ve done. It’s so much quicker for me to do this now. I used to have to manually do these reports from spreadsheets and it took me a lot of time. MaintenanceEdge’s reporting has made my life a lot easier.

How else has FacilityDude helped you?

It’s helped us save time by being more efficient. I used to take at least two hours a day entering in work because I’d have sixteen guys coming in and telling me what they did and then I had to type it all into Excel, searching through hundreds of different sheets to enter information. Now, it takes me a couple minutes and clicks and I can get what I need.

We can also get to our emergency work orders a lot quicker now because I can see them flashing on my screen right away. This helps us get to the critical issues first; I just alert the supervisor to those problems so we can address them immediately. I can also instantly see the statuses of all our work requests to see what’s in progress and what’s waiting on parts. I don’t have to worry anymore about updating requestors on their work orders. They get an email about it, which saves me time on follow ups.

What would you tell someone about MaintenanceEdge?

MaintenanceEdge is the best thing that’s happened to this department since I’ve been here! The wonderful customer service helps us whenever we need it. MaintenanceEdge lets us keep all of our information in one place and then easily pull reports on anything we want. We are so happy with the system.

The graph above is from MaintenanceEdge.  It shows East Feliciana Parish the break down of their work by priority.

To download a .pdf of the case study, please click the link below.

Here is their story:

No one could figure out how to use our previous maintenance management system, and right from the start we decided it was a lemon. We had a hard time adding and removing equipment in the system, and tracking history was so cumbersome, it just wasn’t working for us. We were using maybe 10% of the system, and even that 10% was useless to us. It was to the point where we had stacks of paper files, and our four maintenance technicians would reference equipment using them, because it was easier than trying to use the system.

We heard FacilityDude would be at an event, so we decided to go see what it was all about. Four of us went; we saw the product, and thought it looked great. It looked really simple, like something we could really use. And not to mention the price was right! We thought to ourselves: Why not take a chance on it? What did we have to lose? And we have ended up loving MaintenanceEdge. Now we have a system we can use 100%.

Our building has about 600 occupants; we have tenants that are mainly financial companies and all of them use MaintenanceEdge. It was nice to have the flexibility to decide how to set up requestors. After discussing with the tenants, we ended up assigning a few requestor logins to each separate tenant so they could filter what got submitted to us. The tenants enjoy being able to track their request without having to call and see what is happening.

The way we handle our incoming work orders has become much more efficient. Before FacilityDude, when there was a work order request, all of the maintenance technicians were notified. They would have to call or email each other to see who was going to handle what. Now, there is no question about who is doing what.

Our last preventive maintenance program became out dated, expensive, and it was not user friendly. It was easy to set up our PM schedules in MaintenanceEdge and now we have all of our equipment information and PM’s against that equipment in one location. With our old system, it was very time consuming to retrieve our weekly PM work orders and if you made a mistake, it was very hard or impossible to correct. It is very easy to change equipment data, scheduling, users, and general information in MaintenanceEdge. There is a place we can go that will inform us when and where our PMs need to be done. We’re not sifting through paper files to look for that information anymore, it is handed to us. We haven’t been able to crunch the numbers, but there is no doubt that we are saving time.

Another component of our success with FacilityDude? UtilityTrac Plus. It allows us to flag when we make an improvement, and see the changes right away—we just love it. We’ve been tracking various improvement projects, and to date we have achieved 16% in total utility savings. We are in a program called BOMA BESt (Building Environmental Standards), and they classify existing buildings based on energy and environmental performance standards. We have obtained a Level 2 certification, but the reporting and data that UtilityTrac Plus provides will move us to a Level 3 in a much more simplified way.

UtilityTrac Plus makes our jobs easier by providing a one stop location to record and monitor our utilities, which makes creating clear and precise reports painless. We send them right to our marketing department when they are putting together the executive summary at the end of the year. We can show: This shows the investment we put in for certain equipment or improvements, and as a result this is what we are seeing in savings. It helps us because next year when we go and ask for budget—there is no question we will get it. UtilityTrac Plus wasn’t even something we were looking for at first, but it has been so great, and it was such a reasonable price, it would have been silly not to do it.

We would absolutely promote FacilityDude products to anyone. First of all, everybody out there thinks it’s a very costly thing, and it’s not. We were surprised to learn how affordable these tools really are, and they will save you money, there is no question about that. Another thing we would point out is the ease of implementation. The FacilityDude support staff is very knowledgeable, friendly, and professional. It is easy to get training and support with tips and tricks webinars that they host regularly or by e-mail, phone or their web page “help” links. Overall, we are very satisfied with MaintenanceEdge and UtilityTrac Plus, we are more efficient at our jobs and we can take better care of our equipment to maximize its longevity and save money.

To download a .pdf of the case study, please click the link below.

What challenges were you facing with your previous system?

I had just taken over building maintenance and one of the first problems I saw was the inconsistency in how we were documenting our work and costs. We were getting a lot of phone calls and emails about work orders and it was hard to know who was where and doing what. We also needed something to help us track hours and expenses, and we wanted to be able to attach invoices to work orders.

Why did you choose MaintenanceEdge?

I looked at a couple different systems and FacilityDude’s MaintenanceEdge seemed more user-friendly than the others. I also liked how it’s web-based so I didn’t have to worry about finding server space for the system. A top priority for me is to have a central place to track what kind of work we’re doing, where we’re doing work and how much we’re getting done, and MaintenanceEdge met that requirement.

What was the most important thing for you to get out of the system?

The most important thing for us to achieve first is streamlining our work order communication. I want the requestors to get used to putting in their own work orders online. I want the techs to get used to the system and making sure they attach invoices to work orders and then take responsibility to close them out. I can now go in and see everything in progress or completed and know what we’ve got going on. My next most important goal is to establish thorough records of what kind of work we’re doing, how long it’s taking, and what the costs are. I want us to have complete records on our department’s work.

How was getting implemented?

I didn’t have any problems getting implemented. It took some time, but it’s worth it. If you’re going to commit to using a system, commit to getting it set up. I worked on getting the locations and areas set up first, just taking time here and there to do it. We bought at the end of September and put in our first work order on November 1st so it took us a little over a month to get completely set up in the system. We’ve been able to keep adding things as we go, and that flexibility is nice. If something comes up that isn’t in the system yet, we can put it in. I’m working on getting our Planned Maintenance set up now, I wanted to focus on getting us established with Work Order before we took on PM’s. I have the techs collect model numbers and manufacturers for me as they’re out doing work orders, which make it a little easier to gather all the information.

What else has FacilityDude helped you achieve?

It’s helped me keep the staff accountable for how much time they’re putting in. I wanted to make sure we didn’t spend two days doing a job that should not have taken two days. I can also keep on top of who is requesting work orders. I can see if someone is putting in requests for a lot of little things.

To download a .pdf of the case study, please click the link below.