Our Team is Ready to Tackle Your Project
Unlike other CMMS providers, our support policy is straightforward and totally transparent. All FacilityDude clients receive unlimited training and support at no additional cost. We don't sneak in any catches, hidden fees, or fine print.
If you do need a little extra help, you can always check out the other services that we offer. Either way, our award-winning team of Technical Support Analysts is ready to help you get the most out of your investment.
Technical Support
Technical support is available from 8:00am to 6:00pm Eastern Standard Time by phone, email or live chat. The phone is answered by a live person and 98% of emails are answered within 1 hour.
Onsite Training
Let FacilityDude help train your staff in person! We can send a highly skilled Dude or Dudette to give your people hands-on training. Call or email to inquire about daily rates.
System Conversion
Do you need help moving data from your old system? FacilityDude can help! We have assisted dozens of clients move data from their old desktop/client-server systems to our web-based platform. Talk with our Special Operations team about the information you would like to migrate.
Common Examples:
- Equipment data
- Employee data
- Facility information
- Utility information
- Inventory items
Project Management
Project Management is a great solution for clients purchasing multiple applications that affect various trades or departments. Our skilled Project Managers conduct thorough planning sessions that set realistic milestones and develop strategies for success. By coordinating these efforts you improve efficiency, communications, and accountability while accelerating the implementation timeline.
