We're Anxious to See You Succeed. Let's Get Started!
Many of FacilityDude's new clients expect a complicated, disruptive, and lengthy startup process, but that's not true for our online applications! We have perfected a highly efficient and affordable start up process so that you can start seeing the benefits immediately. Because our applications are web-based and user-friendly, we usually have new clients up and running the same day that they have initial training.
Step 1: Purchase Date
By purchasing one or more of our innovative products, you become one of our honored clients. Using the steps below, your organization can expect to fully implement FacilityDude's tools within 2 months of the purchase date.
Step 2: Contact & Schedule Training
Within 24 hours of your purchase, we will call to schedule a comprehensive start-up session with your team where a client services technician will walk you through setup and product use in a live webinar.
Step 3: Initial Setup Training
During your one-on-one training your trainer will guide you through the setup steps in your account and suggest processes to customize FacilityDude's tools for your organization. Your team should budget around three hours for the training, though a little wiggle room never hurts.
Step 4: Ongoing Support & Setup
As you continue to work and set processes in your account, remember that you have unlimited access to our support team. We are available to help with any questions. We also encourage you to attend a Success Ops Webinar to learn more about the products you own and services available to you as a client.
Step 5: Role Trainings
Once your account is fully setup to your preferences, it’s time to schedule training sessions with our software analysts for your employees and users. Role specific training sessions for your managers, technicians, and staff are available for all of your users at no extra cost.
Step 6: Implementation Complete
Now that your account is up and running and all of your users are trained, let FacilityDude work for you! Of course if you need any other assistance or help along the way we are always available. Please contact us with any questions by phone, email or the online chat feature.
Questions? Contact Client Services
Phone: 1-877-655-DUDE (3833) or Email: firstname.lastname@example.org