Facility Dude

Palo Alto embraces digital permits and inspections

By FacilityDude
Apr 21, 2014

Government, Facilities Management

Request Demo

These days everyone seems to have a tablet or a smartphone, and with the proliferation of apps and cloud computing, it seems like more and more business is taking place solely in the digital realm. While the move away from paper may be intimidating to some managers, converts can look forward to better business efficiency and organization. Just ask Palo Alto's Development Center.

Palo Alto and the embrace of digital The California city's department handles among other things construction permits and inspections. According to Government Technology, it was once common for applicants to endure hours-long waits. Because Palo Alto is a quickly growing city, there was plenty of development, but not enough employees at the department to process all the paperwork in a timely manner. Peter Pirnejad, the center's Development Services Director, decided it was time to embrace Silicon Valley and introduce some apps into the equation.

Time to gain

Pirnejad and the center turned to technology providers to develop and implement numerous apps. One provides real-time inspection updates, while another lets users locate property permits by street address and then track the status of inspection.

"They were really able to revolutionize the way we communicate with our applicants, or for that matter, for anybody who's interested in what's going on with our construction projects," Pirnejad said.

Such reevaluation and revolution seems necessary when processing thousands of permits and inspections per year.

Beyond Palo Alto

Facility managers may have as much to gain by embracing a technologically progressive policy. Facility maintenance software is one such piece of cloud-computing that can help you go paperless and streamline operations. Products like MaintenanceEdge can assist in organizing work orders, while UtilityTrac helps to record energy usage.

Apart from a CMMS, facility managers may also want to consider the suite of tools out there that makes everyday business transactions all that easier, whether it's a PDF annotation tool or a tablet word processor. With the right technology in your back pocket, maintenance can start to feel a lot more low-key.

Back to Blog

Leave a Comment

Remember my personal information

Notify me of follow-up comments?