Facility Dude

Alert Request Respond

The Equipment Knew, Did You?

The Critical Alarm module is all about prevention. It helps you keep major concerns from becoming emergencies by enabling seamless data exchange between MaintenanceEdge Work Order and intelligent building devices.

Critical Alarm receives notifications, evaluates the content, removes duplicates and nuisance alarms, and automates the process of generating work orders based on the alarm priority. Once the system has verified alarm notification responses, it routes them appropriately. If a situation is particularly urgent, Critical Alarm will give it precedence. Not bad for one piece of software!


  • Accurate - Minimize the hassle of recurring "nuisance" alarms
  • Reduce Liability - Respond to major issues before they become emergencies
  • Accountability - Document critical notifications and report alarm history


tAutomatically generates work orders for building alarms

gDocuments all incoming alarms configured in the system

mProvides "intelligent filtering" to identify and reduce erroneous and nuisance alarms

dAutomatically escalates alarms not yet reviewed

lSupports any intelligent device with email notification capability

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